There are 3 qualities
that distinguish us from competitors

who we are ? 

 

We are Canadian  owned company dedicated to providing the highest standards in home and office computer repair. We have award winning customer service, and have been recognised by numerous organisations for our high standards of customer care. We appreciate that when your computer breaks, you don’t want to be without it for very long, so we aim to have same day service and try to complete repairs in the shortest timeframe possible.

As an onsite computer repair company, we enjoy the challenges and excitement that comes from the job, and love the satisfaction that comes with exceeding a customer’s expectations. So if you are experiencing computer troubles, why not give us a call and allow one of our friendly staff to show you how quick and painless it is to have your computer or laptop repaired today.

We are the computer support professionals. We care about the health of your computer and hardware and we are committed to providing a personalised hands-on approach to ensure your computer and hardware remains in tip-top shape.
At your home or office, over the phone via Remote Desktop Support or drop into our office– TechOS is here to get you back online whenever and wherever you need us! Think of us as like your family doctor… only our patient is your computer.
All of our services are backed by our No Fix, No Fee Guarantee and our 14-day Satisfaction Guarantee – for peace of mind and quality of service.

We Are certified TECHNICIANS 

 

Our technicians are certified with extensive knowledge and industry experience to offer the best solution available for your problems. All of our technicians have a degree from a Canadian college/university.

Our technicians will show you easy ways to maintain your computer, from simple cleanup to application installation. We will recommend the best software to suit your requirements, whether you’re a business or an individual seeking technological assistance – we are here to help you.

Our professional approach ensures that you receive quality service. We understand the unnecessary hassles involved with computers today, so it is our business to have your computer running smoothly and make your life with IT a little easier in the comfort of your own home.

Our slogan is “I.T Support You Deserve”, because we strongly believe that skilled and reliable computer support is a critical service in the modern workplace and home. We are proud to deliver on our promises and encourage customers to provide feedback so we can continue to adapt to their needs and surpass their expectations.

Give us a call now on 780 999 3432 to discuss your issues and how we can assist you.

what can I expect from your service?

 

First of all, we deliver on fixing the issue that you’re PC or Mac is having. Our friendly and professional Technicians have decades of combined experience and are sure to fix or diagnose exactly what’s wrong with your PC, MAC or you don’t pay a cent, guaranteed!

But we won’t just fix your problem, we will show you how to best prevent it from happening again even if you’re not a computer geek or expert. We’ll explain it to you simply in terms the you can understand.

So you can just sit back and relax while we fix your computer onsite or via our remote desktop support services. While we are fixing your machine onsite or remotely you can;

Frequently Asked Questions

 

What is TechOS’s phone number?
TechOS’s phone number is 780 999 3432 

Where can I read TechOS’s Terms and Conditions?
You can click here to read our Terms & Conditions.

What are your operating hours?
Our live & Canadian call centre is open for phone calls Monday to Sunday 8:00am to 7:00pm,
or book 24/7 via TechOS’s booking portal at: www.techos.ca/contacts

Our TechOS technicians can service your tech needs Monday to Sunday 8:00am – 10:00pm (upon availability).

How soon before a TechOS attends my booking?
TechOS will do its very best to get out to you the same day of booking (at no extra charge). We always aim for same day service for critical requests like cloud backups or data recovery, however, on rare occasions it may have to be the next day.

How long will the booking take?
The length of the booking will vary depending on the quantity and severity of the work. We aim to have you back up and running within the hour, with the maximum data recovery possible however sometimes its just not possible. After a TechOS technician comes out and assesses the situation a more accurate calculation can be given.

Do you have a “No Solution, No Fee” Policy?
Yes, absolutely. TechOS technician will make every effort to find a solution for your IT problem, however if we cannot provide a solution, we will not charge you for our services*. However, if our technician diagnoses your problem & is able to offer a solution, but you decline to accept their advice, you will still be charged for our service.
* See our Terms and Conditions for details.

If my computer needs hardware, am I obligated to purchase through TechOS?
No, there is no obligation to purchase hardware that TechOS recommend/require to complete the job, however you will still be required to pay the hourly rate.

How can I pay? 
Cash, Debit, Credit Card, American Express or Company cheque